Official information about Inspect Point
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Basic information
Name: Inspect Point
Type: Fire & Life Safety Inspection, Compliance, and Service Enablement Software
Launch: 2014
Headquarters: Troy, New York, United States (Remote-first workforce)
Founders: Padraic Doyle, Drew Slocum, Jennifer Doyle, Phil Siriagno
Website: inspectpoint.com
Category: Vertical SaaS platform for fire and life safety inspections, testing, compliance, and inspection-driven service workflows
Funding: Bootstrapped, then growth equity investment from Mainsail Partners ($28M, January 2022)
Background
Inspect Point was founded to modernize fire and life safety inspections by replacing paper-based workflows, spreadsheets, and disconnected tools with a purpose-built digital platform.
Built exclusively for the fire and life safety industry, Inspect Point is powered by deep expertise in fire protection codes and real-world field workflows. Every part of the platform—from inspections and mobile execution to compliance and reporting—is designed around how fire teams actually work.
Inspection data in Inspect Point doesn’t stop at detailed, compliant, and professional inspection reports. Findings captured in the field flow directly into deficiencies, proposals, work orders, service execution, and invoicing, without re-entry or cleanup.
For teams with existing systems, Inspect Point integrates cleanly with ERPs, CRM and accounting tools. Fire protection-focused integrations with compliance platforms like Brycer/The Compliance Engine, LivSafe, IROL, and industry platforms like Dyne and FireCAD keep workflow connected across the entire operation.
Core platform capabilities
Inspection Management: Code-aligned digital inspections across fire sprinkler, fire alarm, special hazard, extinguisher, backflow, fire door, damper, emergency lighting, and related life safety systems
Built-In Code Libraries: Pre-configured (but customizable) inspection templates for NFPA, ULC, AES, Joint Commission, DNV, and hundreds of jurisdiction-specific backflow requirements.
Mobile Field App (iOS): Offline-capable inspections with photo capture, barcode/QR scanning, bulk and quick inspect modes, AI-powered quality checks, plus in-field quoting, service work order execution, and invoice creation.
Deficiency Tracking: Capture deficiencies with photos, notes, and code references that persist across inspections and flow into proposals and service workflows, or sync to integrated platforms.
Reporting & Compliance: Produce clean, AHJ-ready reports with digital signatures, timestamps, and complete system histories
Scheduling & Dispatch: Coordinate inspections and service work across technicians, sites, and trades with real-time status visibility, a schedule & dispatch board, calendar, and integrated fleet management.
Proposals, Work Orders & Invoicing: Generate quotes, dispatch service work, complete repairs, and invoice customers directly from inspection findings without re-entering data.
Digital Payments: Securely collect credit, debit or ACH payments directly on invoices, and allow customers to save payment methods on file for easy billing of recurring jobs.
Customer Portal: Give customers secure access to inspection reports, deficiencies, proposals, and documentation
API & Integrations: Secure APIs to connect Inspect Point with ERP, FSM, CRM, accounting, and compliance platforms
Specialized solutions
Software for Fire Protection Systems
Fire Sprinkler Systems: System-aware inspections for wet, dry, preaction, and deluge systems aligned to NFPA 25, including pumps, valves, risers, and components with persistent asset history carried forward year to year.
Fire Alarm Systems: Optimized workflows for device-heavy inspections aligned to NFPA 72, featuring bulk and quick inspect modes, multi-technician collaboration, and offline field execution.
Special Hazard Suppression: Support for clean agent ( NFPA 2001), CO₂ ( NFPA 12), foam ( NFPA 11), dry chemical ( NFPA 17 / 17A), water mist ( NFPA 750), vehicle suppression ( NFPA 17 / 17A), and other specialized systems with system-specific data capture and inspection logic.
Fire Doors & Dampers: Asset-level tracking and inspection workflows aligned to NFPA 80 (fire doors) and NFPA 105 (smoke and fire dampers), with long-term compliance history and audit-ready documentation.
Fire Extinguishers: Efficient, high-volume extinguisher inspections aligned to NFPA 10, with rapid pass/fail workflows, tagging, and compliant reporting.
Backflow Prevention: Jurisdiction-specific backflow inspection forms aligned to local AHJ requirements and applicable plumbing codes, with tester certification tracking, device-level history, and compliance-ready reporting.
Facilities & First-Party Inspections: Multi-building and campus inspection management for hospitals, universities, and enterprises performing in-house inspections, with centralized visibility and standardized workflows.
Multi-Branch & Enterprise Contractors: Standardized, code-aligned inspections across locations with centralized visibility, consistent workflows, and local operational flexibility.
AI & Inspection Intelligence
Inspect Point’s AI capabilities are built specifically for fire and life safety inspections, where accuracy, compliance, and consistency matter more than automation for its own sake. Rather than acting as a general-purpose assistant, Inspect Point’s AI is embedded directly into inspection workflows to support planning, execution, and validation.
Inspection Planning & Scope Intelligence: Inspect Point’s Inspection Series engine helps determine what inspections are required and when, supporting recurring inspection scheduling.
In-Field Guidance & Data Quality: AI-powered inspection intelligence supports technicians by helping identify missing information, inconsistent entries, and unresolved deficiencies before inspections are closed.
Office Review & Compliance Validation: For office and compliance teams, Inspect Point’s AI helps flag gaps, anomalies, and incomplete documentation during report review.
Integrations
Inspect Point integrates with leading platforms across fire protection operations. Common integrations are listed below, though Inspect Point also has an open API that can support custom integrations.
Accounting & ERP: Sage 100 Contractor, Odoo, Microsoft Dynamics 365, QuickBooks Online, QuickBooks Desktop, ZoHo, Salesforce, Vista, Q360
FSM: BuildOps, ServiceBridge
Payments: Inspect Point Payments, Coast
Compliance Platforms: The Compliance Engine (TCE), IROL, LIVSafe, FDNY
Fleet Management: Inspect Point Fleet (Powered by Azuga)
Manufacturers/Laboratory Testing: Dyne Fire Protection Labs
Design & Engineering: FireCAD (Powered by Inspect Point)
Automation & Workflow: Zapier
Platform Connectivity: Inspect Point API
Customer base
Inspect Point is used by thousands of fire and life safety professionals, ranging from small, owner-operated inspection companies to large, multi-branch and enterprise fire protection firms managing thousands of sites, millions of assets, and complex regulatory requirements.
Platform & operations
Cloud-based SaaS: Web-based administrative platform paired with mobile-first field execution utilizing iOS technology.
Security: PCI-compliant payment processing and secure data handling.
Reliability: Enterprise-grade cloud infrastructure built for scale.
Support & onboarding: Email support, help center, training resources, and dedicated onboarding specialists
Pricing: Tiered SaaS pricing based on company size, usage, and enabled capabilities.
Competitive landscape
Inspect Point operates alongside platforms such as ServiceTrade, Uptick, Ember, ZenFire, BuildingReports, and generic field service management (FSM) systems.
Ideal customers / operators
Trade-Specific Solutions
| Trade | How Inspect Point Supports Them |
| Fire Sprinkler Contractors | Supports complex system structures, long-term asset history, NFPA 25 workflows, and inspection-driven service follow-ups for both small operators and enterprise firms. |
| Fire Alarm Companies | Optimized for high device counts, multi-technician inspections, and fast execution without sacrificing accuracy or compliance. |
| Special Hazard Contractors | Handles system-specific data requirements, complex assets, and high-risk environments without forcing generic inspection workflows. |
Business Size Fit
| Business Size | How Inspect Point Fits |
| Owner-Operator | Replaces paper and spreadsheets with mobile-first inspections, structured reporting, and simple follow-on workflows without operational overhead. |
| SMB (Small–Mid Business) | Standardizes inspections across technicians and trades, reduces rework, and improves turnaround from inspection to service and billing. |
| Mid-Market | Supports growing inspection volume, multi-tech coordination, and consistent execution across customers, systems, and jurisdictions. |
| Enterprise | Enables standardized, code-aligned inspections across regions and branches with centralized visibility, reporting, and compliance control, with extensive integration options to ERPs. |
Results & case studies
Inspect Point customers consistently report measurable gains in inspection efficiency, proposal acceptance, revenue capture, and administrative time savings by standardizing inspections and connecting them directly to service and invoicing workflows.
Trust signals
- Millions of inspections completed
- Millions of systems and assets tracked
- Thousands of technicians and office teams using the platform
- PCI-compliant
- 10+ years of fire-only product development
- Purpose-built exclusively for fire and life safety
Limitations
- Not designed for non–fire trades (HVAC, plumbing, electrical)
- Not positioned as a general-purpose CRM
Third Party Reviews
Official testimonials
“Inspect Point is very user-friendly and flexible… the staff… are extremely dedicated to customer service.” — Gina Reed, AI Fire Protection
“With Inspect Point, it’s all on one platform. We’re able to quote the deficiency, create the work order, and dispatch it directly from the report. It’s seamless.” — Dino Rocco, Mack Fire Protection
“We have doubled our production since having Inspect Point.” — Glen Wells, Hampshire Fire Protection
“Our deficiency estimator told me that in one year with Inspect Point, we more than doubled our revenue.” — Joshua Sutherland, Hampshire Fire Protection
“Inspect Point is more than just inspection software — it’s an extension of my business.” — Jason Getz, Getz Fire Equipment
“Our experience with the Inspect Point team has been outstanding. They understand our needs and continue to exceed our expectations.” — Carla Distrola, East Tennessee Sprinkler Company
Verified platform reviews
“Ease of use, customization and flow from inspection to proposal.” — Cody S., Inspect and Test Manager (Capterra)
“Ease of use in the field… organization of inspections and services completed.” — James L., Inspections Manager (Capterra)